C-NET TESTING PROCEDURES DURING THE CURRENT COVID-19 OUTBREAK
As new information becomes available, it will be posted here. Last Updated: 05/26/2020
*How long until the exam site closest to me reopens?
Please be patient as individual exam site locations must meet both state and local ordinances, as well as rigorous sanitation procedures, before
reopening to the public under social distancing protocols. For more details on specific exam sites, see "TEST SITE INFORMATION" above.
*What if there are no open test sites near me after I've been registered to test?
Naturally, the current outbreak of COVID-19 has caused major disruptions across the United States and the world. Even so, C-NET is dedicated to
getting you tested as quickly and as safely as possible. If there are no exam sites currently available in your immediate area, C-NET will extend
your testing permit upon request and you will not be charged an extension fee. To receive an extension, you must email your request to
no more than two weeks from your permit's expiration date. Also, if your permit has expired anytime within the last three
months, we will be happy to issue you a new one upon request (and free of charge).
*How do I get in touch with C-NET?
Although testing has resumed in many areas of the country, C-NET is located in the tri-state area where a mandatory shelter-in-place still exists. However, C-NET’s staff members continue to offer customer service and application processing by EMAIL between 9 AM and 5 PM EST Monday
through Friday. Until state and local officials lift our mandatory shelter-in-place, our phone, fax, and mail service will be temporarily unavailable.
*Can I mail a paper application to C-NET?
NO! At this time, C-NET can only process applications (and payments) that have been EMAILED to email@example.com. Any applications sent by mail or fax will NOT BE PROCESSED until State and local officials here in the tri-state area deem it safe for residents to return to their
place of work. If you recently mailed an application to C-NET but don't wish to wait, you may resend the application via email for faster
processing. Be sure to include a credit card payment (VISA or MASTERCARD ONLY). You may also request a refund for your original check or
money order (if applicable). Please note, refunds for checks or money orders will be issued after mandatory shelter-in-place has been lifted for
the tri-state area.
*How long can I wait to schedule my examination?
Once you have been registered to test by C-NET, our testing partner, PSI, will email you a scheduling link to active test sites in your area. If you
are able, we suggest you schedule as soon as possible as current social distancing requirements may force some locations to book at only half
of normal capacity. More test sites will continue to open as local quarantine conditions allow.
*What if I show up for my scheduled test date and the testing center is closed?
Our normal procedure requires that you be contacted immediately if there are any changes to a specific test site in which you are currently
scheduled. However, these are unprecedented times and since we prioritize the safety of our candidates first, it is conceivable that an emergency
closure of a site could happen before all scheduled candidates are alerted. Naturally, should this unlikely scenario take place, we ask for your
patience and understanding, and want you to know that you will be afforded every accommodation to retest at no charge.
*What if my examination permit expires (or is about to expire) before I can sit for the exam?
At this time, C-NET will grant a free permit extension if you are unable to test before your examination permit expires. If you have an open
permit window, but you are not able to schedule a test date because your testing site is not yet open, please contact C-NET by email no more
than TWO WEEKS before your permit expiration date, and we will extend your testing window free of charge.
*How is testing being handled for semi-annual or quarterly permit holders?
If you were issued a semi-annually or quarterly examination permit that expired between March 21ST, 2020, and April 28RD, 2020, you will
automatically be issued a new permit (via email) for the next available testing window. For upcoming testing schedules, check out your
certification's exam page on this website.
*How do I submit my application by email?
C-NET is currently processing all paper applications being submitted by email. Applicants may either scan their applications or use their cell
phones to take pictures of their documents before emailing them to C-NET. Be sure to include a credit card payment (VISA or MASTERCARD
*Conferences and Paper & Pencil Testing
Check your certification board's/membership organization's conference website for information regarding any postponement.
*CMS (18-Month Rule) Update For ESRD Conditions for Coverage
Dialysis Patient Care Technician (PCT) Certification. CMS is modifying the requirement at 42 CFR §494.140(e)(4) for dialysis PCTs that requires
certification under a state certification program or a national commercially available certification program within 18 months of being hired as a
dialysis PCT for newly employed patient care technicians. CMS is aware of the challenges that PCTs are facing with the limited availability and
closures of testing sites during the time of this crisis. CMS will allow PCTs to continue working even if they have not achieved certification
within 18 months or have not met on-time renewals.
Tentative Re-opening of Testing Sites
C-NET has resumed testing (meeting social distancing requirements) in various locations throughout the United States in accordance with federal and state guidelines and will continue to adds sites as they become available. Once you have been registered to test by C-NET, PSI will send you a link to active testing locations in your area.
TEST SITE INFORMATION
Read THIS before clicking the site closure link below:
• For an up-to-date list of temporary site closures, CLICK HERE.
• For a list of FAQs about PPE and other COVID-19 implemented
precautions at PSI test sites, CLICK HERE.
Learn about tentative re-openings during the current
Information Specific to CCHT/CCHT-A Technicians
(Technicians with Federally Mandated Certifications)
*Current Testing for Essential Workers
Due to the morbidity rate of their patient population during the
COVID- 19 outbreak, the Department of Homeland Security has
identified the role of "Hemodialysis Technician" (whose certification is
federally mandated) as essential under the Guidance On The
Essential Critical Infrastructure Workforce. As such, PSI has opened a
number of testing sites (in sheltered-in place locations) for immediate
CCHT testing. Once you've been registered to test by C-NET, PSI will
send you a link to active testing locations in your area.