C-NET TESTING PROCEDURES DURING THE CURRENT COVID-19 OUTBREAK
*Application by Email
At this time, C-NET can only process applications (and payments) that have been EMAILED to email@example.com. Any applications sent
by mail or fax will NOT BE PROCESSED until State and local officials here in the tri-state area deem it safe for residents to return to their place of
work. Applicants may either scan their applications or use their cell phones to take pictures of their documents before emailing them to C-NET.
Be sure to include a credit card payment (VISA or MASTERCARD ONLY). Once an application has been APPROVED, C-NET will email a letter of
acknowledgment to the candidate. Candidates who receive acknowledgments letters will automatically be emailed exam permits as soon as
the testing centers reopen.
*Temporary Test Suspension
In an effort to do our part in mitigating the spread of the Novel Coronavirus (COVID-19), C-NET and our test delivery partner, PSI, have
temporarily suspended all testing throughout the United States and its territories.
*Deadlines and Testing Windows
Candidates currently scheduled to test will be allowed to reschedule with no penalty. In most cases, this can be done online without needing to
contact our call center. All candidates currently holding a 90-day testing permit will be granted a free permit extensions (if required) as soon as our testing centers reopen. All candidates currently holding a semi-annually or quarterly testing permit will automatically be granted a free
permit extensions to the next window.
*Customer Service, Fax and Postal Mail
Due to the current COVID-19 outbreak, a mandatory Shelter in Place mandate has been enacted in our area. Until this mandate is lifted,
our phone, fax and mail service will be temporarily unavailable. Any applications sent by mail or fax will NOT BE PROCESSED until State and
local officials deem it safe for residents to return to their place of work. However, applications (and payments) emailed to
are being processed immediately, and C-NET’s staff will continue offering customer service (via email) between 9 AM and 5 PM EST Monday
*CMS Update For ESRD Conditions for Coverage
Dialysis Patient Care Technician (PCT) Certification. CMS is modifying the requirement at 42 CFR §494.140(e)(4) for dialysis PCTs that requires
certification under a state certification program or a national commercially available certification program within 18 months of being hired as a
dialysis PCT for newly employed patient care technicians. CMS is aware of the challenges that PCTs are facing with the limited availability and
closures of testing sites during the time of this crisis. CMS will allow PCTs to continue working even if they have not achieved certification within
18 months or have not met on-time renewals.
*Conferences and Paper & Pencil Testing
Check your certification board's/membership organization's conference website for information regarding any postponement.
*Duration of Temporary Test Suspension
As soon as new information becomes available, it will be posted here. Please check this page periodically.